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 Refund & Replacement Policy for DOXWAOS LLC

Refund & Replacement Policy

Effective Date: 16-September-2023

Thank you for shopping with DOXWAOS LLC. We are committed to providing a seamless shopping experience and ensuring that you are completely satisfied with your purchase. This policy outlines our guidelines for processing replacements and refunds for physical products only. By making a purchase on our platform, you agree to the terms of this policy.

Replacement Eligibility

Product Eligibility

At DOXWAOS LLC, we ensure that all our physical products meet the highest quality standards. If you receive a product that is incorrect, faulty, broken, or damaged, you are eligible for a free replacement.

Timeframe

You must request a replacement within 30 days from the date of delivery. Unfortunately, we cannot process replacement requests beyond this period.

Replacement Process

Initiation

To initiate a replacement, please:

  1. Provide a video or photos showing the incorrect, faulty, or damaged product.
  2. Share your order details with our customer support team within the eligible timeframe.

If the product issue is confirmed, we will process the replacement promptly.

Refund Policy

DOXWAOS LLC does not offer refunds.

  • Change of mind returns are not accepted only faulty products are accepted.
  • In case of any concerns with your order, our dedicated customer support team is always available to assist and ensure a resolution.

Contact Us

If you have any questions or concerns regarding this policy, please get in touch with us:

Please retain your order information and any relevant documentation, as it may be required to process your request.

Thank you for choosing DOXWAOS LLC!